Masistes® Luxury Watches and Jewelry | CONTACT US - MASISTES
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MY MASISTES

To contact us, simply write us here. For your convenience, we suggest to first log-in to your MASISTES account. If you are not already registered, please create a new My MASISTES account.


Get in touch

We’re here to quickly provide you with the info and services you need & answer any question you may have.

Let's Chat:

Our Customer Service team for online chat is available 24/7 for your convenience.

-OR-

WRITE US AN E-MAIL :

Info@Masistes.com

-OR-

ANY QUESTION? GIVE US A CALL:

+49 (0) 40 52163833 

 Mo.- Fr. -- 8:00 - 17:00 CET

-OR-

Send US SMS:

+49 (0) 179 1698814

Any time

 

BY SUBMITTING THIS FORM, I CERTIFY THAT I HAVE READ AND ACCEPTED THE PRIVACY NOTICE.

FOR FURTHER INFORMATION ABOUT HOW WE USE YOUR PERSONAL INFORMATION, PLEASE SEE OUR PRIVACY POLICY. BY SUBMITTING THIS FORM, I CERTIFY THAT I HAVE READ AND ACCEPTED THE PRIVACY POLICY.

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OUR EXCLUSIVE SERVICES

Free Delivery

Standard Delivery: 2 to 3 business days. Complimentary with all MASISTES.COM orders. (Additional time may apply to some selections.)

 

Express Delivery: 1 business days; complimentary with all MASISTES.COM orders over $300. (Based on availability.)

Free Return & Exchange

You may return or exchange your MASISTES creation within 14 days of delivery in a new & unused state, in perfect condition, with all protective material and items that you originally received.  MASISTES have the right to not accept the return if the creation shows any sign of wear, has been used or has been altered from its original condition in any way. It is important that for any act of return and exchange you act according to the terms and conditions.

Swiss Made

All MASISTES watches are high-quality & Swiss-made with love. You can check more by clicking here.

2-years-warranty

All of the MASISTES watches have 2-years-warranty to make sure that you buy them with confidence. For the full warranty list of MASISTES creation and their warranty period, please refer to the FAQs page Here.

Free Gift Wrapping

All MASISTES creations are beautifully wrapped and delivered in the signature MASISTES Box and packing.

 

You can personalize your gift with complimentary gift messages.