Masistes® is a Luxury Watches and Jewelry | DELIVERY & FREE SHIPPING - MASISTES
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DELIVERY AND RETURNS

MASISTES offers you 2 delivery options:

Standard Delivery: 2 to 5 business days. Complimentary with all MASISTES.COM orders. (Additional time may apply to some selections.)

Express Delivery: 1 to 3 business days; Complimentary with all MASISTES.COM orders over $250. (Based on location availability.).

NOTE:

Please note that in exceptional cases, express delivery may be delayed if you have requested bracelet adjustment or engraving. In such cases, the Client Relations Center will contact you to propose other arrangements. For the possible shipment cost and duty fee , please refer to our terms & conditions. Also in some holiday seasons the delivery maybe delay due to the carrier workings plans.

Terms & Conditions

ORDER TRACKING

When you successfully purchase an item on MASISTES.COM you will automatically receive a link to your purchased item. You will also get your tracking number of your purchased item as soon as you package's tracking number is issued. This may take couple of hours. You may track the progress of your order online in the MyMASISTES section of the website.

RECEIPT OF DELIVERY

Please note that in the interest of security, an adult must be present at the delivery address for acceptance of the package.

At this time, MASISTES can only accept delivery addresses verified around teh globe. Please note that MASISTES does not ship to PO Boxes, APO/FPO addresses or hotels.



FAQ's

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ASSISTANCE

MASISTES' ambassador are 24/7 available to answear your questions.

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OUR EXCLUSIVE SERVICES

Free Delivery

Standard Delivery: 2 to 3 business days. Complimentary with all MASISTES.COM orders. (Additional time may apply to some selections.)

 

Express Delivery: 1 business days; complimentary with all MASISTES.COM orders over $300. (Based on availability.)

Free Return & Exchange

You may return or exchange your MASISTES creation within 14 days of delivery in a new & unused state, in perfect condition, with all protective material and items that you originally received.  MASISTES have the right to not accept the return if the creation shows any sign of wear, has been used or has been altered from its original condition in any way. It is important that for any act of return and exchange you act according to the terms and conditions.

Swiss Made

All MASISTES watches are high-quality & Swiss-made with love. You can check more by clicking here.

2-years-warranty

All of the MASISTES watches have 2-years-warranty to make sure that you buy them with confidence. For the full warranty list of MASISTES creation and their warranty period, please refer to the FAQs page Here.

Free Gift Wrapping

All MASISTES creations are beautifully wrapped and delivered in the signature MASISTES Box and packing.

 

You can personalize your gift with complimentary gift messages.

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